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Quick Guide to Certifications

Find Related Certifications for these popular tech jobs.

Software Engineer

Job Level Entry

Designs, modifies, develops, writes and implements simple software programming applications. Supports and installs software applications. Participates in the testing process through test review and analysis, test witnessing and certification of software. Relies on instructions and pre-established guidelines to perform the functions of the job. Little creativity is required. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Designs, modifies, develops, writes and implements software programming applications. Supports and installs software applications. Participates in the testing process through test review and analysis, test witnessing and certification of software. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Relies on limited experience and judgment to plan and accomplish goals. Some creativity is required. Works under general supervision. Typically reports to a manager.

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Job Level Expert

Designs, modifies, develops, writes and implements complex software programming applications. Supports and installs software applications. Participates in the testing process through test review and analysis, test witnessing and certification of software. Relies on experience and judgment to plan and accomplish goals. Creativity is required. Works under general supervision. Typically reports to a manager.

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Project Manager

Job Level Entry

Assists with the management of a project-based work effort. Based upon well-defined policies and procedures, may assist with the planning, directing, monitoring, adjusting and controlling of projects. May identify issues of scope, resource availability, resource expertise, budget constraints and deadlines. Works in a team environment under direct supervision. Reports to a higher-level project manager.

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Job Level Intermediate

Responsible for project-based work efforts. Manages the start-up, execution and closure of each project. Meets with customers to determine business needs, then measures and documents success in achieving the goals. Defines an interrelated series of tasks that must be performed for the successful completion of a project. Utilizes a proven methodology to plan, direct, monitor, adjust and control project plans. Resolves issues of scope, resource availability, resource expertise, budget constraints and deadlines. Works under general supervision. Typically reports to senior management.

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Job Level Expert

Responsible for multiple large and complex project-based work efforts. Manages the start-up, execution and closure of each project. Meets with customers to determine business needs, then measures and documents success in achieving the goals. Defines the interrelated series of tasks, across all assigned projects, which must be performed for the successful completion of all objectives. Utilizes a proven methodology to plan, direct, monitor, adjust and control interrelated projects. Resolves issues of scope, resource availability, resource expertise, budget constraints and deadlines. Works under limited supervision. Typically reports to senior management.

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Web Developer

Job Level Entry

Assists with building and maintaining client-side and server-side web applications. Uses rapid application development tools and component technologies. Assists in the implementation and maintenance of two-tier database connectivity solutions. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Builds and maintains client-side and server-side web applications. Uses rapid application development tools and component technologies. Helps design and implement two-tier database connectivity solutions. Works under general supervision. Reports to a manager.

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Job Level Expert

Builds and maintains client-side and server-side web applications. Uses rapid application development tools and component technologies. Designs and implements two-tier database connectivity solutions. Works under limited supervision. Typically reports to a manager.

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Software Quality Assurance Specialist

Job Level Entry

Participates in quality reviews on all software prior to delivery. Tests application software, tracks test results and checks software configuration. Utilizes processes and software that ensure the quality, reliability, and system safety and security. Utilizes methods, procedures, and metrics needed to ensure that quality standards and practices are attained. Assists users in setting-up and executing user acceptance test cases. Documents set-up and administers a library of requisite test cases for applications, and reports results to the development team. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Implements quality assurance standards. Tracks quality assurance metrics. Publishes and implements test plans. Writes and maintains test automation. Guides users in setting-up and executing user acceptance test cases. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. Typically reports to a manager.

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Job Level Expert

Develops quality assurance standards. Defines quality assurance metrics. Develops, publishes, and implements test plans. Designs and maintains test automation. Relies on experience and judgment to plan and accomplish goals. Works under limited supervision. Typically reports to a manager.

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Web Designer

Job Level Entry

Assists with the design and maintenance of web sites and web catalogs. Documents and stores modifications to the web structure. May work within a marketing department. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Responsible for the maintenance of an organization's web sites and web catalogs. May design an organization's web sites and web catalogs. Advises on the technical and design aspects of independently developed web sites planning to tie into an organization's web sites. May work within a marketing department. Works under general supervision. Typically reports to a manager.

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Job Level Expert

Responsible for the overall design of an organization's web sites. Responsible for maintaining an organization's web sites. Advises on the technical and design aspects of independently developed web sites planning to tie into an organization's web sites. May work within a marketing department. Works independently. Typically reports to senior management.

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Network Administrator

Job Level Entry

Installs, configures and maintains the network. Builds networks and maintains external and internal web presence. Administers the network. Designs and supports server systems and supporting software. Evaluates changes to current and future network requirements to meet needs. May implement the overall strategic goals of the network system. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Installs, configures and maintains the network. Builds networks and maintains external and internal web presence. Administers the network. Designs and supports server systems and supporting software. Evaluates and recommends changes to current and future network requirements to meet needs. May develop, plan and implement the overall strategic goals of the network system. Works under limited supervision. Typically reports to a manager.

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Job Level Expert

Installs, configures and maintains the network. Builds networks and maintains external and internal web presence. Administers the network. Responsible for designing and supporting server systems and supporting software. Performs system back-ups on internal and external web network servers. Typically reports to a manager.

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Business Analyst

Consults with users to identify current operating procedures and to clarify program objectives. Has limited knowledge of commonly used concepts, practices, and procedures within a particular field or industry. Likely codes, tests, debugs and installs application systems. Little creativity is required. Reports to a manager.

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Certified Business Analysis Professional (CBAP v2)

Job Level Intermediate

Consults with users to identify current operating procedures and to clarify systems and programming objectives. Has knowledge of commonly used concepts, practices, and procedures within a particular field or industry and can provide data, process, and system flow diagrams, charts, and descriptions. May code, test, debug and install application systems. Some creativity is required. Works under limited supervision. Typically reports to a manager.

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Certified Business Analysis Professional (CBAP v2)

Job Level Expert

Consults with users to identify current operating procedures and to clarify complex program objectives. Has knowledge of commonly used concepts, practices, and procedures within a particular field or industry and can provide data, process, and system flow diagrams, charts, and descriptions. May code, test, debug and install application systems. Creativity is required. Typically reports to a manager.

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Certified Business Analysis Professional (CBAP v2)

Database Administrator

Job Level Entry

Assists with the administration and management of database management systems. Assists with the creation and management of databases, database performance, monitoring, tuning and capacity planning. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Administers and manages database management systems. Creates and manages databases, data warehousing design, data architecture strategy design, database performance, monitoring, tuning and capacity planning. Works under general supervision. Reports to a manager.

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Job Level Expert

Responsible for the administration and management of complex database management systems. Also responsible for the creation and management of databases, data warehousing design, data architecture strategy design, database performance, monitoring, tuning and capacity planning. Works under limited supervision. Typically reports to a manager.

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Help Desk Technician

Job Level Entry

Dedicated to meeting the expectation of both internal and external customers in a call center environment. Guides the customer regarding the use of a broad range of products, offerings, and services. Provides identification, prioritization, and resolution of problems following well-defined guidelines and procedures. Prepares progress reports for work performed. Uses problem management databases and help desk system. Works under direct supervision. Reports to a manager.

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Job Level Intermediate

Dedicated to meeting the expectation of both internal and external customers in a call center environment. Advises and guides the customer regarding the use of a broad range of products, offerings, and services. Provides technical expertise in activities associated with the identification, prioritization, and resolution of problems. Utilizes limited experience and understanding of the ICT environment. Prepares and evaluates progress reports for work performed. Uses problem management databases and help desk system. Works under general supervision. Reports to a manager.

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Job Level Expert

Dedicated to meeting the expectation of both internal and external customers in a call center environment. Advises and guides the customer regarding the use of a broad range of products, offerings, and services. Provides technical expertise in activities associated with the identification, prioritization, and resolution of new and complex problems. Utilizes experience and understanding of the ICT environment. Prepares and evaluates progress reports for work performed. Uses problem management databases and help desk system. Typically reports to a manager.

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